Terms of Service

Revised May 22, 2018.

Welcome to campersAPP, owned by Gere Enterprises, LLC. (the "Company"). By accessing the campersAPP mobile application, the campersAPP website (www.campersapp.com), or the campersAPP builder dashboard, you (the "User") agree to be bound by these Terms of Service (TOS). If you do not accept and agree to the Terms, including the Privacy Policy, please do not use the Service.

Updates and changes

campersAPP will evolve over time. Features may be available on a limited basis and are subject to change without notice. We may, at any time, change or amend these Terms (including modifying, deleting, and/or adding any portion thereof). We recommend reviewing the TOS regularly to keep yourself apprised of any updates or changes. Using the campersAPP service constitutes your acceptance of the campersAPP terms and recent revisions.

Information collected automatically

When you use the campersAPP mobile app or campersAPP website, some information will be collected automatically, which could include your IP address, device ID and type, your device's geographic location, and your browser type. This information is used to provide analytics to campground owners about app use and to enhance the camping experience.

Eligibility

The campersAPP service is only available at parks located within the US and Canada. Services are directed to persons over the age of 13 and you (the "User") must be 13 years of age to use the service. By accessing and using the service, you warrant that you have the authority to do so.

Access

General login keys

Each park on the campersAPP network is issued a General Login Key (GLK) that grants you (the "User") access to park information and policies, the park map, weather at the park, daily park activities, real-time park alerts and notifications, nearby attractions and services, outdoor trails, photo share, and games. When logged in with a GLK, you will not be asked to provide personal information. We will collect your device ID in order to provide campgrounds with app usage analytics and we will use your mobile device's geographic location for the purpose of providing turn-by-turn directions to nearby attractions, restaurants, services, stores, trails, and water recreation. Your mobile device ID will not be shared with third parties.

Unique login keys

Certain features and functions on campersAPP are designed to enhance the customer experience and require you (the "User") to have a campersAPP account. An account can be created by you or by a campersAPP-enabled park you are visiting. To obtain a Unique Login Key (ULK), you will be asked to provide the following personal information: your name, address, phone number, email address, campsite number, and your dates of stay. If you have a campersAPP account and wish to opt out or cancel your account, and have us delete your personal information, you can do so at any time by emailing support@campersapp.com.

In-app purchases

Some parks on the campersAPP network allow you (the "User") the ability to order and pay for services in app. Examples may include the delivery of firewood, ice, and propane to your site. Campgrounds can process payments for services requested in-app in one of two ways:

1. Tab system. If you are not prompted to enter financial information in app when placing an order, the campground is using a tab system and payments will be processed outside of campersAPP using the campground's point-of-sale system. Although we do not collect financial information for campgrounds using the tab system, we will still collect your name, campsite number, phone number, email address, and dates of stay. This information is used to coordinate and fulfill each request. We recommend reviewing the park's terms and privacy policy to see how they use and store your payment preferences.
2. Stripe. Some campgrounds use campersAPP's third-party payment processor (Stripe) to process payments in app. If a campground uses Stripe, you will be prompted to enter financial data. This information is not stored by campersAPP or the campground you are visiting. To learn more about how your financial data is used and stored, visit Stripe's website to view their terms and privacy policy.

If you wish to have your campersAPP account deleted, please email support@campersapp.com.

Account security

You (the "User") are responsible for maintaining the confidentiality of your account, including securing your campground-issued login key. The login key is associated with your name, campsite number, phone number, and payment preferences. If you are traveling with family members and grant them permission to log into your account, you are fully responsible for any fees that may be incurred should items be purchased using your login key. In addition, you agree to notify campersAPP immediately if you suspect unauthorized use of your account.

Notifications

campersAPP may deliver notifications to your phone or to a mobile device. Campgrounds using the service may send notifications for alerts, games, activities, or general reminders. You can disable notifications from your mobile device's system settings, or turn off only some notification types from within the account settings area of the campersAPP mobile app.

Cookies and use of cookie data

When you use the campersAPP service, we may use cookies to facilitate access to our service and to personalize your experience. We may collect information about your activity such as the pages you visit, the time and dates, and the links you click. We may share cookie data with campground owners and third parties.

Interactions with other campers

You are solely responsible for your interactions with other campers during the time of your stay. campersAPP is not responsible for the conduct of any camper and shall not be liable for any losses or injuries that may arise, whether intentional or incidental, relating to (but not limited to) meet-ups, activities, or communications with other campers.

With whom do we share your information

If you are a campground registered on the campersAPP network, none of your personal information will be shared with any third parties. If you are a camper, guest, or "User" of the campersAPP mobile app and register an individual account, your information will be shared with the campgrounds you are visiting for the purpose of enhancing your experience. Non-personal data, which may include your device ID and clicks within the app, may be shared with third-party advertisers.

Content

By posting content as part of the service, you automatically grant campersAPP a non-exclusive, transferable, worldwide right and license to use, copy, store, play, modify, and distribute the content.

campersAPP is not obligated to monitor or review the content provided by campgrounds; however, if the Company learns of violations or finds content that is deemed harmful in any way to others, the Company reserves the right to delete the content and ban the person(s) in violation.

Prohibited content is content that:

• Promotes racism, hatred, or harm of any kind.
• Is deemed harassment or intimidation.
• Is intended to defraud others.
• Includes unsolicited transmission of "junk" mail, including trolling and phishing.
• Promotes illegal activities or conduct.
• Promotes unauthorized sharing of another person's photo, video, or audio without their permission.
• Infringes on campersAPP copyright or trademark.
• Provides information about illegal activities such as buying illegal drugs or weapons.
• Contains viruses or disruptive code.
• Disrupts the function and flow of the app, leading to a negative experience for others.
• Solicits personal information for unlawful reasons.
• Publicizes non-camp-related commercial activities.

Proprietary rights

campersAPP owns and retains all proprietary rights for the service and all its content, including but not limited to trademarks, videos, text, designs, graphics, images, APIs, logos, software, content of others, and computer code. Without campersAPP's expressed written consent, the app and site cannot be used for commercial endeavors such as advertising and soliciting. You further agree not to modify or create derivative works from the copyrighted material, trademarks, or any other intellectual property. The Company will investigate and take legal action in response to any illegal or unauthorized use of the service.

Disclaimers

Any material used or obtained through the use of the campersAPP mobile app, campersAPP website, and campground app interface is accessed at your own risk. You waive any and all claims and causes of action regarding damage to your mobile phones, tablets, and computers.

campersAPP may at any time present offers by third parties, including advertisements and promotions. All content provided by third parties is their responsibility. campersAPP does not endorse and is not liable for content provided by third-party sources.

By using campersAPP (the service), you agree to give up your right to go to court, participate in court claims, or other class proceedings.

Your use of campersAPP is at your sole risk. The service is provided on an "as is" and "as available" basis without any warranty or condition, express, implied, or statutory. campersAPP does not warrant that the service will be uninterrupted, timely, secure, or error-free.

campersAPP reserves the right to modify, suspend, or terminate the service with any participating campground for any reason, without notice, at any time. Furthermore, violation of any of the terms specified in the Terms of Service will result in the termination of your account.

campersAPP reserves the right to refuse service to anyone, for any reason, at any time.